An IT managed services company, located just outside Suntrust park, home of the Atlanta Braves| 770-933-7011

Virtual Management Services

Do you know who’s knocking at your door?

Sunlink Health Systems Technology Virtual Support and Management Services monitors and manages your IT infrastructure from one centralized point. Our tools enable potential issues to be flagged and proactively fixed before they cause disruption to your business. When incidents do occur, they are resolved quickly and efficiently, ensuring maximum productivity for your organization.

IT infrastructure monitoring

Get the peace of mind that your IT environment is always being controlled by Sunlink Health Systems Technology expert technical specialists. By closely monitoring your entire infrastructure, we can resolve problems before they cause undue disruption to your business. By utilizing monitoring software that polls your critical infrastructure and alerts of any developing issue before they impact business Sunlink Health Systems Technology keeps you protected against system outages.

Support for software and hardware

You invest a lot in your IT systems, so it makes sense to ensure your people can get the best from them. Sunlink Health Systems Technology provides support for all users of software and hardware, no matter how complex, ensuring your applications deliver benefits to your business. From gather asset inventory list of your IT infrastructure to identifying out of warranty computers, servers and devices Sunlink Health Systems Technology provides critical insight to make actionable decisions.

Security management and virus protection

Protect your critical business information with Sunlink Health Systems Technology security management. You can trust us to manage your infrastructure security, keeping your IT environment free of viruses, malware, and other threats. Sunlink Health Systems Technology provides the latest up-to-date security software via enterprise management to push updates to virus definition to make sure your systems have the best possible protection. We monitor and configure edge protection inside of your critical firewall and edge defense hardware proactively blocking threats before they impact your business

User account administration

Sunlink Health Systems Technology can take care of the management of your user accounts, freeing up your internal resources. We can Virtually manage account administration on your behalf, creating, modifying or deleting user accounts and group memberships within your Windows Domain, EHR and Clinical applications.

Software maintenance, update management and update deployment

To ensure your IT system is performing at its peak, it’s crucial your software is maintained to recommended standards. Sunlink Health Systems Technology provides software maintenance, including Server, PC, Operating Systems update management and deployment of critical patches (including security updates). We can assist in Clinical systems updates and patches to ensure you are compliant. We

Email Support and Management

Sunlink Health Systems Technology provides centralized support and management of your e-mail applications, to ensure you stay connected. User account creation, modification, and removal can be handled by our technical experts so you can focus on core business functions.

Data storage and backup management

Keep your business data safe and secure with our Virtually administrated data storage and backup service. Sunlink Health Systems Technology approach ensures that in the event of a failure or loss of data, your systems will be up and running in the shortest possible time.

 

N

Virus, malware, spyware, and ransomware prevention for servers and workstations.

N

Server and workstation operating system updates

N

Monitoring of firewalls including active intrusion blocking

N

Online Helpdesk for issues and tracking

N

Configuration of hardware and software

N

Technical assistance, troubleshooting, and resolution of issues.