Choose Our Experienced IT Support Team
SunLink Healthcare Technology specializes in meeting the managed service needs of healthcare organizations. We know the unique IT and security requirements for healthcare organizations, and our IT management experts support your technology so you can focus on delivering excellent care to patients. Our IT management and maintenance team works 24/7/365 to ensure your technology is running smoothly and securely.
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Our IT Support Services
Our experts monitor your healthcare organization’s firewall and Intrusion Detection Systems (IDS) to protect your data. Some devices we monitor include:
- Access Points
- Workstations; Desktop, Laptop, Tablet PC
- Remote Patient Monitoring
- Medical Staff Alerting
- End-user Support Desk
- Printers, Scanners, and Workstation connected devices
If our healthcare IT team finds any type of system intrusion or virus infection, we will protect your data and keep you updated throughout the process. We will investigate the breach to find the root cause, repair the damage, and create proactive solutions to prevent another breach.
System Maintenance & Backup
We manage all security-related updates for your healthcare organization’s devices and monitor your server resources such as your CPU, disk, and memory use. We protect your server data by performing a system backup at least once per day. Our team will provide a monthly asset report to your team, keeping you informed of your system’s status.
Antivirus Software Management
Our IT management team will monitor your healthcare organization’s antivirus software to protect your data from viruses, spyware, malware, and ransomware. We constantly check to ensure your software is updated and actively protecting all servers and devices.